Exhale Tech Systems consists of a group of young, energetic professionals who are passionate about digital technology.

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communications media & technology

Innovate to face an interdependent future

Innovate and restructure to face an interdependent future

Communication is one of the oldest professions, but it's never been quite as hi-tech—or lucrative—as it is today.

The telecommunications industry is poised at the brink of a new era. This upcoming period will see breakthroughs in disruptive technologies like 5G, artificial intelligence and machine learning.

The telecom companies are trying to capitalize on these new technologies, but the big question remains: will this growth last?

Who could be your ideal technological partner in this digital transformation- providing constant support and building a strong IT fort that can lead you to your desired destination?

How can we help you?

Smart Call Centre

It’s time to move beyond the traditional metrics of call centres and KPIs that never could truly quantify your company's customer satisfaction or CSR performance. Exhale's Call Centre solutions give you real-time insights into your customers' interactions with AI Speech Analytics. With Text to Speech technology, you can gain insights about customer demands and preferences.

Some of our Smart AI Enabled Call Centre's attributes are:

  • Through systematic sentiment and emotional analysis, you can comprehend the customer's attitude and satisfaction with your response.
  • Our AI systems help you monitor and improve your CAR's performance.
  • Eliminate the need for time-consuming surveys with our comprehensive Text Analysis.
  • Now, by measuring your customers' experiences and engaging all the right people in planning efforts, you can get work done more efficiently.
  • With real-time data analytics, you can accurately anticipate the number of customer service representatives (CSRs) needed in a particular region at any given time.
  • With our sophisticated AI and ML-based analytical solutions, you can access even the smallest of information while remotely managing your call centres.

Revenue Assurance

For a telecommunications company, revenue leakage is one of the biggest challenges.

Exhale Tech System's Revenue Assurance services will plug those holes and increase your bottom line. Our robust business systems are designed to accommodate, analyse and probe enormous transactions so that we can help you realise profits and avoid losses. A revenue leakage point is any place where revenues can be lost or compromised. Proper accounting can ensure that you keep enough money to run your business. Through our expertise in costing and pricing, we help you grow your revenues. Our subscription management systems are integrated with our RA databases. The insights you gain from your customers will help you manage attrition and plan the right mix of services for them to instantly subscribe to. Decrease the amount of money lost to fraudulent billing practices, redundant services and other frauds.


Media on Cloud

Deliver live, linear and on-demand content to any device anytime or anywhere. Help your customers create video workflows that are highly available, broadcast quality, and built in the cloud. Deliver content to thousands of users by ensuring almost no downtime, helping maintain customer satisfaction.

Use DRM (digital rights management) and encryption to protect your content from unauthorized access during storage and streaming. By scaling the number of service instances up or down based on demand, you can optimize your running costs and ensure that services are always available.


Video On Demand

We can turn your idea into a successful Multi-Screen OTT Video On Demand (VOD) platform.

Videos are a powerful tool for engaging with customers and increasing sales. End to end support will enable us to build complete VOD software solutions that create more engagement.